Technical Difficulties FAQs

What do I do if I am having trouble accessing my RadioShack Learning Center online courses profile?

If you are having trouble logging in to the RadioShack Learning Center online courses Web site, please review all of the FAQs to see if your question is answered. If not, click Contact Us in the top menu bar to report the issue. Please provide as many details as you can about your situation.

Does it matter which browser I use? Does it have to be a certain version?

For the best experience, we recommend Microsoft Internet Explorer 5.0 and above. Visit http://www.microsoft.com/windows/ie/downloads/ie6/default.asp to download the latest version of Internet Explorer.

Do I need to download any programs or obtain any plug-ins?

Some course lessons may include information saved in PDF format and will require the free Adobe Acrobat Reader. If you do not have the Acrobat Reader installed, visit http://www.adobe.com/products/acrobat/readstep2.html to download it.

How do I bookmark this site?

In Firefox, press Ctrl+D or select Bookmarks > Bookmark This Page. In the Add Bookmark dialog box, select where you want to save the page, and then click OK.

In Internet Explorer, select Favorites > Add to Favorites. In the Add Favorite dialog box, select where you want to save the page, and then click OK.

In Opera, select Bookmarks > Bookmark page. In the Add bookmark dialog box, select where you want to save the page, and then click OK.

Can't find an answer to your question in the FAQ? Contact us for e-mail support.